Transferring Medical Records

From Wantirna Medical Clinic to another clinic:

Should you wish to transfer your complete medical record to another clinic, we are able to do so with a request from the new clinic, including your written consent, and the details required to be transferred.

There may be a nominal fee which covers the cost of us collating and copying your complete record, as well as postage and handling costs. We endeavour to keep this to a minimum, and are guided by the Health Complaints Commissioner document “Fees to access health information” which can be found online via Google. (Please be aware this transfer can sometimes take up to a couple of weeks but we will endeavour to do this as quickly as possible).

(It is a legal requirement for us to keep the original documents for at least 7 years after the last visit hence why we must copy the documents for your new clinic).

Alternatively, you can also request a Full Health Summary (which for some patients may include sufficient information to provide to another clinic without the need for full transfer of the complete record, or at least for you to be able to see your new G.P. without delay). A Full Health Summary includes your medications, allergies, immunisations and past medical history list and we are happy to provide this at no cost.

From another clinic to Wantirna Medical Clinic:

Alternatively, if you have previously attended another clinic, you might like to request that they send a copy of your medical records to us so that we have a more complete picture of your health information.

Please see reception to complete a request form, or alternatively, you can download the form Medical History Transfer Request Form and return it to us which will enable us to request these records on your behalf. 

Please note that your prior GP clinic will only provide us a copy of their records, as they are required by law to retain medical records for a minimum period of time and it may take several weeks for your records to be sent to us.

Please also note that some GP clinics may charge you a fee for sending a copy of medical records to us.